1. Introduction
KillerChat ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and password when you create an account
- Content: Videos, images, captions, and other content you upload or create
- Communications: Messages you send to us for support
2.2 Information from Connected Accounts
When you connect social media accounts (TikTok, Instagram, YouTube, Facebook, Twitter/X), we may access:
- Your profile information (username, display name, profile picture)
- Your published content and media
- Comments on your posts
- Direct messages (where applicable and authorized)
- Follower and engagement metrics
2.3 Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (pages visited, features used)
- IP address and general location
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the Service
- Post content to your connected social media accounts
- Schedule and manage your content
- Analyze engagement and provide insights
- Respond to comments and messages on your behalf (when authorized)
- Improve and personalize the Service
- Communicate with you about the Service
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Social Media Platforms: To publish content and access features you've authorized
- Service Providers: Third-party services that help us operate (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure token storage for connected accounts
- Regular security assessments
- Access controls and authentication
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You can request deletion of your data at any time by contacting us or deleting your account.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Export your data
- Withdraw consent for data processing
- Disconnect social media accounts at any time
8. Third-Party Platforms
Our Service integrates with third-party platforms including TikTok, Instagram, YouTube, Facebook, and Twitter/X. These platforms have their own privacy policies, and we encourage you to review them:
9. Children's Privacy
The Service is not intended for users under the age of 13. We do not knowingly collect information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@killerchat.com